Delete your Nodfolk account

Last updated October 19, 2026

You can delete your Nodfolk account and personal information at any time. It only takes a minute and you do not need to call anyone.

Delete in the app

1. Open the Nodfolk app and sign in.
2. Tap Account and settings at the bottom of the home screen.
3. Tap Delete my account.
4. Type DELETE and tap Permanently delete my account.

Cannot use the app?

Email info@nodfolk.com from the email address on your account with the subject "Delete my Nodfolk account". We will confirm by email and finish within 30 days.

What gets deleted

• Your sign in, so the account can no longer be used.
• Your name, email address, phone number and any notes you shared with your gym.
• Any membership managed in the app ends right away, so you will not be billed again through Nodfolk and your check in pass stops working.
• Upcoming class and amenity bookings are released.

What is kept

Your gym keeps an anonymous record of past memberships, visits and payments, shown as "Deleted member", because it needs them for its business, tax and accounting records. These records no longer include your name or contact details. Backup copies are overwritten on a rolling schedule, usually within 30 days. Past payments are not refunded by deleting your account; ask your gym about refunds.

If your login also has staff access at a gym, ask the gym owner to remove your staff access first. If you have a membership billed through Stripe, cancel it in the app first. The app tells you if either applies.